Automate complaint handling with classification, prioritization, sentiment analysis, and smart routing powered by advanced AI.
Simple for users, powerful for admins — from submission to resolution in minutes.
User submits a complaint with title and description. Takes less than a minute.
Instantly classifies, scores sentiment, sets priority and routes to the right department.
Admin reviews with AI draft reply, updates status. User tracks in real-time.
A complete AI-powered toolkit for complaint management, end to end.
Every complaint is instantly analyzed using a large language model — category, department, priority, risk, sentiment, and draft reply.
Automatically assigns High, Medium or Low priority based on complaint content and urgency.
Complaints routed to the correct department — Billing, Technical, HR, and more.
Admins get a ready-to-send reply draft tailored to each complaint's context and status.
Users track complaint status in real-time with a full activity timeline.
Charts, resolution rates, sentiment trends and department workload at a glance.
AI correctly identifies category and department
Compared to manual complaint handling
Full AI analysis on submission
Every complaint logged with full timeline
Join and experience AI-powered complaint resolution today.